Privacy Policy

Last Updated: 06/16/2026

Merivon Insurance Agency LLC (“Merivon,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request insurance quotes, purchase insurance products, or interact with our services.

1. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name

• Address

• Email address

• Phone number

• Date of birth

• Driver’s license information (for auto insurance)

• Property information (for home insurance)

• Any other information necessary to provide insurance quotes and services

Health Information

For health insurance inquiries and applications, we may collect health-related information that you voluntarily provide or authorize us to obtain.

Payment Information

• Billing address

• Payment details necessary to process transactions

Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage data

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Provide Auto, Home, and Health Insurance products and services

• Generate insurance quotes

• Process applications and policy enrollments

• Communicate regarding policies, renewals, claims, and customer support

• Verify identity and prevent fraud

• Maintain account security

• Improve our website, services, and customer experience

• Comply with legal, regulatory, and licensing requirements

3. Health Information & HIPAA Compliance

Merivon Insurance Agency LLC complies with all applicable privacy and security requirements relating to Protected Health Information (PHI), including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

We maintain administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and security of your health information.

Your health information will not be disclosed without your authorization except:

• As required by law;

• To insurance carriers and partners involved in providing requested services;

• For healthcare operations, payment, or treatment purposes where permitted by law.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share your information with:

Insurance Companies and Underwriters

To obtain quotes, issue policies, process renewals, and support claims.

Service Providers

Trusted third-party vendors who assist with:

• Website hosting

• Customer communication

• Payment processing

• Technology support

• Analytics services

These providers are contractually obligated to protect your information.

Legal and Regulatory Authorities

When required by law, subpoena, court order, or governmental request.

Business Transfers

If Merivon Insurance Agency LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your state of residence and applicable laws, you may have the right to:

• Access personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information, subject to legal limitations

• Request a copy of your personal data

• Withdraw consent where applicable

• Limit certain uses and disclosures of your information

To exercise these rights, contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Enhance user experience

• Measure marketing effectiveness

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

9. SMS Terms and Conditions

SMS Consent Communication

Phone numbers collected through the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you consent to receive text messages from Merivon Insurance Agency LLC, you may receive messages regarding:

• Insurance quotes

• Policy updates

• Appointment reminders

• Claims assistance

• Customer service communications

• Account notifications

Message Frequency

Message frequency may vary based on your interactions and insurance needs.

Message and Data Rates

Standard message and data rates may apply according to your wireless carrier’s pricing plan.

Opt-In Method

You may opt in by:

• Completing a website form

• Requesting information through our website

• Providing consent during customer interactions

Opt-Out Method

You may opt out at any time by replying:

STOP

to any SMS message received from us.

Help

For assistance:

• Reply HELP to any SMS message

• Contact our office directly

Standard Messaging Disclosures

• Message and data rates may apply.

• Message frequency may vary.

• Reply STOP to unsubscribe.

• Reply HELP for assistance.

10. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Merivon Insurance Agency LLC

📍 12530 Lebanon Rd Ste 204, Frisco, TX 75035

📧 Email: info@merivonagency.com

📞 Phone: (469) 942-7865